Profile Summary

IT Support Specialist • Network Administration • Infrastructure Support • CCTV & Security Systems

Experienced IT Support & Network Administration professional with hands-on expertise in desktop support, networking, hardware troubleshooting, CCTV systems, IT infrastructure, system maintenance, and end-user technical support. Skilled in LAN/WAN networking, router and switch configuration, Windows support, remote troubleshooting, surveillance systems, and office IT operations. Experienced in resolving hardware/software incidents, maintaining IT assets, supporting business users, and delivering reliable technical solutions in fast-paced environments.

Work Experience

Founder & Engineer
CamneX Bangladesh
Sep 2025 – Present

Managing CCTV deployment, networking solutions, desktop support, IT support services, surveillance system maintenance, and infrastructure troubleshooting for residential and commercial clients. Installed and configured routers, switches, NVR/DVR systems, IP cameras, Wi‑Fi solutions, and office IT environments while providing onsite and remote technical support.

IT Manager
AB Constructions Ltd.
Oct 2020 – May 2023

Managed office IT infrastructure including desktops, printers, CCTV systems, networking devices, and internet connectivity. Provided technical troubleshooting, hardware/software support, asset management, user assistance, and infrastructure maintenance to ensure stable daily business operations.

IT Officer
Bangladesh Skill Development Institute
Oct 2017 – Mar 2019

Maintained IT infrastructure, managed IT assets, supported network operations, and provided desktop troubleshooting support for Windows systems, hardware devices, printers, and software environments. Assisted users with connectivity, technical incidents, and operational IT support.

IT Training Specialist
a2i Aspire to Innovate
Jun 2016 – Jul 2017

Conducted IT training programs focused on computer systems, networking, troubleshooting, and digital skills development under a government-supported initiative.

Web IT Specialist
ServoIT
Jun 2014 – Mar 2016

Maintained hosting servers, supported networking operations, and provided technical assistance for system administration and office connectivity.

Network Engineer & IT Expert
Apex Cable Network
Feb 2010 – Oct 2013

Managed and monitored satellite and network systems, resolved connectivity and hardware issues, and supported office network security and technical operations.

Certifications

Education

BSc in Computer Science & Engineering

Bangladesh University • Ongoing

Diploma in Computer Engineering

Daffodil Polytechnic Institute

References

MD. Mokarram Hossain

Duncan Brothers (Bangladesh) Limited, Sylhet
Phone: 01716847183

Mirza Asad

AB Constructions Limited, Dhaka
Phone: 01722824731